1. Personal Information
The Act defines “Personal Information” as information or an opinion about an identified individual or an individual who is reasonably identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
2. The kind of information Atturra collects
Personal Information that Atturra collects from you will depend on how you use the website and the capacity in which you interact with Atturra more broadly.
(a) Customers, clients and prospective customers or clients: When you enquire about Atturra’s services or when you become a customer or client of Atturra, a record is made which includes your Personal Information. The type of Personal Information that Atturra collects will vary depending on the circumstances of collection and the kind of services that you require, but will typically include:
(i) your name, e-mail, postal address and other contact details;
(ii) information about your employer or an organisation whom you represent; and
(iii) any additional Personal Information you provide to us, or authorise us to collect, as part of your interaction with Atturra.
(b) Employees, contractors, consultants and prospective employees, contractors or consultants: Atturra collects Personal Information when recruiting personnel such as name, contact details, qualifications and work history. Generally, Atturra will collect this information directly from the candidate. However, Atturra may also collect this information from third parties such as recruitment agencies. Prior to offering any positions with Atturra, Atturra may collect additional details such as a candidate’s tax file number, superannuation information and other information necessary to conduct background checks to determine a candidate’s suitability for certain positions. In limited circumstances, Atturra may collect information which is considered Sensitive Information (as that term is defined in the Act) with consent.
3. Purpose of collection
Atturra collects Personal Information reasonably necessary to carry out its business, to assess and manage customer or clients’ needs, and provide consulting and professional services. Atturra may also collect information to fulfil administrative functions associated with those services, for example billing, entering into contracts and managing client relationships. Atturra may use and disclose your Personal Information for other purposes explained at the time of collection.
4. How Atturra stores and secures your information
Atturra stores all information in secure datastores (including trusted third-party storage providers based in Australia and overseas). Atturra takes reasonable steps to protect your Personal Information from misuse, interference and loss and from unauthorised access, modification or disclosure.
Atturra maintains physical security over paper and electronic data storage through locks and security systems at our premises. Atturra also maintains computer and network security through the use of firewalls and other security systems such as user identifiers, passwords and multi-factor authentication to control access to Atturra’s computer systems. This website uses HTTPS to encrypt traffic in order to increase the security of data transfer. However, web users should still exercise caution when submitting any Personal Information on this website.
This website may contain links to third-party websites. Atturra is not responsible for the content, storage or privacy practices of websites that are linked to our website and owned by a third party.
5. How to access your information
You are entitled to access your Personal Information held by Atturra on request. To request access to your Personal Information, please contact the privacy officer using the contact details set out below:
You will not be charged for making a request to access your Personal Information but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.
Atturra takes reasonable steps to ensure that any Personal Information it collects, uses or discloses is accurate, complete and up to date. You can help Atturra to do this by contacting Atturra if you notice errors or discrepancies in information we hold about you or if your personal details change.
Atturra may decline your request to access or correct your Personal Information in certain circumstances in accordance with the Australian Privacy Principles. If Atturra refuses your request, Atturra will provide you with a reason for its decision.
If you have a complaint concerning the manner in which Atturra maintains the privacy of your Personal Information, please contact the privacy officer using the contact details set out below:
All complaints will be considered and Atturra may seek further information from you to clarify your concerns.
6. How Atturra transfers the information collected internationally
Atturra is a global organisation and works with clients, service providers, sponsors and commercial interests across the globe. It is likely that your Personal Information will be disclosed to overseas recipients, and your Personal Information may be shared between related and affiliated companies of Atturra, located in Australia and overseas.
Unless we have your consent, or an exception under the Australian Privacy Principles applies, we will only disclose your Personal Information to overseas recipients where we have taken reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your Personal Information.