Atturra was engaged by DXC for three of these projects. We were on board to deliver an integrated end-to-end change, communications and engagement, and enterprise learning solution to drive user adoption of the new system and to create capability uplift.
The SAP implementation, is delivering three projects:
- Release 1A (SAP Financials, financial management, supply chain management and asset management) in Alaska
- Release 2 Payroll in Australia and PNG
- Release 2 Business Planning and Consolidation (BPC) to all locations
We provided the following key services and resources as well as developed and implemented the following deliverables across the program:
Atturra was engaged by DXC to deliver an integrated end-to-end change, communications and engagement, and enterprise learning solution to drive user adoption of the new system and to create capability uplift. Release 1A went live in May 2020. Release 2 Payroll and Release 2BPC are scheduled to go – live late 2020 and early 2021 respectively.
During its engagement, Atturra had a broad and talented team onboard, covering over 20 roles in change, communications, engagement, and learning, who work closely with the business and the program across PNG, Alaska and Sydney. This included a change resource on the ground in Alaska, working closely with impacted teams and project stakeholders. Prior to the COVID-19 pandemic, Atturra had regular rotations of change resources on the ground in PNG, engaging with operational teams in-field. They also worked collaboratively with the Oil Search global and local Change Leads, People & Culture and Finance in the design, development, and delivery of change outcomes.
The delivery of Atturra’s global engagement and training activities coincided with the COVID-19 pandemic which presented unique challenges for its face-to-face approach. Amidst organisation redesign, demobilisation and revised working arrangements, it was inevitable that the company redesigned its employee and power user training delivery to become remote sessions, with exceptional results.
Atturra developed a global Power User network through many upskilling and training sessions both face-to-face and remotely.
This network has experienced a capability uplift that enables and empowers the customer to support their peers from go-live to business as usual. This led to a successful transformation for Release 1A, with highly effective learning and adoption.