Privacy Policy

This Privacy Policy describes how Atturra Limited ACN 654 662 638 and its subsidiaries (collectively referred to as Atturra) collect, manage and process your Personal Information. Atturra is committed to managing Personal Information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) (Australian Privacy Act) the New Zealand Privacy Act 2020 (NZ Privacy Act) and other applicable privacy laws. Atturra may amend this Privacy Policy from time to time, with or without notice to you. Atturra recommends that you visit this website regularly to keep up to date with any changes.

1. Personal Information

In this Privacy Policy, “Personal Information”:

(a) means information or an opinion about an identified individual or an individual who is reasonably identifiable:

(i) whether the information or opinion is true or not; and
(ii) whether the information or opinion is recorded in a material form or not, and

(b) includes personal information as defined under the NZ Privacy Act and equivalent information under other applicable privacy laws.

2. The kind of information Atturra collects

Personal Information that Atturra collects from you will depend on how you use the website and the capacity in which you interact with Atturra more broadly.

(a) Customers, clients and prospective customers or clients: When you enquire about Atturra’s services or when you become a customer or client of Atturra, a record is made which includes your Personal Information. The type of Personal Information that Atturra collects will vary depending on the circumstances of collection and the kind of services that you require, but will typically include:

(i) your name, e-mail, postal address and other contact details;
(ii) information about your employer or an organisation whom you represent; and
(iii) any additional Personal Information you provide to us, or authorise us to collect, as part of your interaction with Atturra.

(b) Employees, contractors, consultants and prospective employees, contractors or consultants: Atturra collects Personal Information when recruiting personnel such as name, contact details, qualifications and work history. Generally, Atturra will collect this information directly from the candidate. However, Atturra may also collect this information from third parties such as recruitment agencies. Prior to offering any positions with Atturra, Atturra may collect additional details such as a candidate’s tax file number, superannuation information and other information necessary to conduct background checks to determine a candidate’s suitability for certain positions. In limited circumstances, Atturra may collect information which is considered Sensitive Information (as that term is defined in the Australian Privacy Act or other applicable privacy laws) with consent.

(c) Visitors to this website: Atturra collects cookies from your computer (such as your device type, browser type, IP address, pages you have accessed on our websites and on third-party websites) which enables Atturra to better customise your website experience. Generally, it is not possible to identify you personally from the use of cookies and Atturra will not collect any Personal Information unless you input that information into the website.  You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

3. Purpose of collection

Atturra collects Personal Information reasonably necessary to carry out its business, to assess and manage customer or clients’ needs, and provide consulting and professional services. Atturra may also collect information to fulfil administrative functions associated with those services, for example billing, entering into contracts and managing client relationships.

Atturra may also use your Personal Information:

(a) for other purposes explained at the time of collection

(b) to conduct research and statistical analysis (on an anonymised basis)

(c) to protect and/or enforce Atturra’s legal rights and interests, including defending any claim, or

(d) as otherwise authorised under applicable privacy laws.

4. Disclosure of Personal Information

Atturra may disclose your Personal Information to:

(a) related and affiliated companies of Atturra

(b) any trusted third-party service provider that supports Atturra’s services, including any person that hosts or maintains the IT systems or datastores that Atturra uses to provide its websites or services

(c) other third parties (for anonymised statistical information)

(d) a person who can require Atturra to supply your Personal Information (e.g. a regulatory authority)

(e) any other person authorised by applicable laws (e.g. a law enforcement agency)

(f) any other person authorised by you.

Atturra may transfer your information in the case of a sale, merger, consolidation, liquidation, reorganisation or acquisition.

5. How Atturra stores and secures your information

Atturra stores all information in secure datastores (including trusted third-party storage providers based in Australia and overseas). Atturra takes reasonable steps to protect your Personal Information from misuse, interference and loss and from unauthorised access, modification or disclosure.

Atturra maintains physical security over paper and electronic data storage through locks and security systems at our premises. Atturra also maintains computer and network security through the use of firewalls and other security systems such as user identifiers, passwords and multi-factor authentication to control access to Atturra’s computer systems. This website uses HTTPS to encrypt traffic in order to increase the security of data transfer. However, web users should still exercise caution when submitting any Personal Information on this website.

This website may contain links to third-party websites. Atturra is not responsible for the content, storage or privacy practices of websites that are linked to our website and owned by a third party.

6. How to access your information

You are entitled to access your Personal Information held by Atturra on request. To request access to your Personal Information, please contact the privacy officer using the contact details set out below:

privacyofficer@atturra.com/us-en

Your email should provide evidence of who you are and set out the details of your request (e.g. the Personal Information, or the correction, that you are requesting).

You will not be charged for making a request to access your Personal Information but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.

Atturra takes reasonable steps to ensure that any Personal Information it collects, uses or discloses is accurate, complete, up to date and not misleading. You can help Atturra to do this by contacting Atturra if you notice errors or discrepancies in information we hold about you or if your personal details change.

Atturra may decline your request to access or correct your Personal Information in certain circumstances in accordance with applicable privacy laws. If Atturra refuses your request, Atturra will provide you with a reason for its decision.  If Atturra does not make a correction you request, it will take reasonable steps to note on the Personal Information that you requested the correction.

If you have a complaint concerning the manner in which Atturra maintains the privacy of your Personal Information, please contact the privacy officer using the contact details set out below:

privacyofficer@atturra.com/us-en

All complaints will be considered and Atturra may seek further information from you to clarify your concerns.

If you are unhappy with the way Atturra handles your complaint, you can contact the Office of the Australian Information Commissioner or the Office of the Privacy Commissioner of New Zealand, as appropriate, using the contact details set out below:

Office of the Australian Information Commissioner

Phone: +61 2 9942 4099

Website: www.oaic.gov.au.

Office of the Privacy Commissioner of New Zealand

Phone: +64 4 474 7590

Website: www.privacy.org.nz.

7. How Atturra transfers the information collected internationally

Atturra is a global organisation and works with clients, service providers, sponsors and commercial interests across the globe. It is likely that your Personal Information will be disclosed to overseas recipients, and your Personal Information may be shared between related and affiliated companies of Atturra, located in Australia, New Zealand and overseas.

Unless we have consent from you that is sufficient under applicable privacy law, or an exception under applicable privacy law applies, we will only disclose your Personal Information to overseas recipients:

(a) for Personal Information collected by an Atturra entity that is incorporated or doing business in Australia, where we have taken reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your Personal Information;

(b) for Personal Information collected by an Atturra entity that is incorporated or doing business in New Zealand:

(i) to an agency that holds the Personal Information for or on behalf the Atturra entity and that does not use or disclose that Personal Information for its own purposes; or

(ii) where Atturra believes on reasonable grounds that the recipient is required to protect the Personal Information in a way that provides comparable safeguards to those in the NZ Privacy Act; and

(c) for any other Personal Information, in accordance with applicable privacy law.