Managed Services

Introduction
Services Highlights
Benefits
Client Story

Looking to outsource all your IT operations for peace of mind?

Managed Services takes the pain and worry away from dealing with the myriad of IT issues that get in the way of business stability and agility.

From resolving small and large issues to providing strategic IT services, we can help.

Whether you’re a small, medium or large enterprise, we offer reliable, end-to-end managed services—delivered as promised.

Services Highlights

Drive success and growth with end-to-end IT support services

Why Managed Services?
Atturra’s Approach
Productive Partnerships Start Here

Why Managed Services?

Managed Services are a cost-efficient way to enable the consistent and smooth running of your applications and infrastructure.

1. Peace of mind
Your people depend on technology to support them in doing their best work. To help with this, we provide proactive and reactive support, including application and infrastructure health checks. We enhance your systems' performance and stability with effective monitoring, upgrades, and optimisation.

2. Compete and grow, safely
Whether improving service delivery, productivity or increasing system reliability, managed services allow you to navigate disruption more confidently or take advantage of new opportunities.

Atturra’s Approach

We improve your technology suite's efficiency, security, and functionality while making it easier for your team to access support. This includes:

1. End-user services
Enable improved confidence and enhanced productivity for your people through Atturra's Service Desk. Our dedicated team resolves issues via tickets or provides phone-based support across business applications such as ERP, CRM and ECM.

2. Cloud & infrastructure services
Leverage cloud experts to help you create connected workflows, systems and people. We’re an award-winning Boomi partner supporting their iPaas solution, and a Microsoft Gold Partner who can deploy, integrate and support D365, Power Platform and Azure.

3. Security services
Keep your organisation secure while enabling greater collaboration. We help you protect your applications whether your team works at home, at the office or the airport.

Productive Partnerships Start Here

Support agreements that are right for you—we work to understand your needs through our robust onboarding process.

1. Collaborate & discover
Based on your business or service requirements, we look at your current tech platforms and IT network before talking through your IT pain points. We then undertake an IT audit to ensure the right-fit services.

2. Recommend & deliver
You have unique priorities, and we use IT best practices to identify what they are. This helps us define the services that deliver the most value to you and the agreed scope of work.

Benefits

On-going

End-to-end services tailored to your business— providing a streamlined and cost-effective solution that keeps up with pressures and demands.

On-board

We partner with you to fully understand the finer details, supporting you to drive business outcomes and growth or enable continual digital transformation.