Managed Services are a cost-efficient way to enable the consistent and smooth running of your applications and infrastructure.
1. Peace of mind
Your people depend on technology to support them in doing their best work. To help with this, we provide proactive and reactive support, including application and infrastructure health checks. We enhance your systems' performance and stability with effective monitoring, upgrades, and optimisation.
2. Compete and grow, safely
Whether improving service delivery, productivity or increasing system reliability, managed services allow you to navigate disruption more confidently or take advantage of new opportunities.
We improve your technology suite's efficiency, security, and functionality while making it easier for your team to access support. This includes:
1. End-user services
Enable improved confidence and enhanced productivity for your people through Atturra's Service Desk. Our dedicated team resolves issues via tickets or provides phone-based support across business applications such as ERP, CRM and ECM.
2. Cloud & infrastructure services
Leverage cloud experts to help you create connected workflows, systems and people. We’re an award-winning Boomi partner supporting their iPaas solution, and a Microsoft Gold Partner who can deploy, integrate and support, Power Platform and Azure.
3. Application Managed Services
Reduce the cost and time maintaining your applications across Microsoft D365, TechnologyOne, QAD and Infor. For all things Enterprise Content Management, we provide OpenText application support services 24/7. If you rely on integration solutions developed on Boomi or Software AG, we can support and maintain these to meet your agile business demands.
Support agreements that are right for you—we work to understand your needs through our robust onboarding process.
1. Collaborate & discover
Based on your business or service requirements, we look at your current tech platforms and IT network before talking through your IT pain points. We then undertake an IT audit to ensure the right-fit services.
2. Recommend & deliver
You have unique priorities, and we use IT best practices to identify what they are. This helps us define the services that deliver the most value to you and the agreed scope of work.