Since the completion of the project in mid 2021, Lion has experienced significant benefits across the business, many of which extend to its business customers.
- Happier partners: Lion’s order processing capabilities are streamlined, ensuring it successfully delivers within the short order cycles expected by its customers – most of which don’t hold stock, and therefore expect to receive large volumes of new supply within a few days and on a recurring basis.
- Smooth onboarding: Signing up and onboard new customers is streamlined, a process down from weeks to hours, thanks to the truly hybrid API-driven architecture. With the rapid rise of smaller, agile beverage manufacturers – such as craft and micro brewers which are digitally-enabled – Lion can identify and partner new businesses much faster, so their unique stock is available to purchase sooner, and supporting its growth plans.
- Disaster-proof operations: With disaster recovery now in place, Lion has not only reduced risk, but has mechanisms in place to keep its operations running – with ability to restore ‘business as usual’ within an hour. In an industry where orders are made just-in-time, the ability to recover from a potential Tech or operations disaster is a huge advantage for Lion and builds further trust with commercial partners.
- Future-focused: Lion’s IT team now has the tools to manage an increasingly sophisticated environment, especially as the company expands further, without the drain on productivity that previous on-premises systems caused due to their high maintenance requirements. New applications and services can be introduced much faster.
Feedback from all stakeholders highlighted that the project ‘just happened’ without any pain points across the supply chain.
